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In every level of business today, and in every type of business from computers and cubicle land to the front lines of a manufacturing facility, we communicate with a variety of people every day. To get our jobs done effectively we work with supervisors and leadership, employees we supervise, peers, customers and suppliers. In all of these situations you should strive to be respectful and (more…)
Posts Tagged ‘Communication’
Workplace Communication: The Do’s and Don’ts
Friday, October 21st, 2011
Divorce & Parenting Communication Tip
Monday, October 17th, 2011
When we first start a relationship, we tend to emphasize similarities. When a relationship is ending we tend to focus on the differences. This may seem an obvious statement, but as a couple goes through the divorce process it is important to remember that you tend to see the other person through a filter of negativity that emphasizes the disparities.
Responding To Conflict-Laden Relationships
Tuesday, October 4th, 2011
Being involved in a relationship involving conflict is difficult. It doesn’t matter whether it is a personal or workplace relationship – it is never pleasant. In these relationships, even the most casual interactions can trigger a stress reaction.
For couples going through a divorce or parents who are raising their children in two homes have no choice but to continue to interact (more…)
Avoid Off-Handed Apologies: They Increase Conflict
Wednesday, September 21st, 2011
You have probably heard older generations talk about how personal ethics seemed stronger “back in the day,” hearing phrases like, “A man’s handshake was his word” or “The deal was made on a handshake.” Certainly it seems that in our not so distant past a person’s word was a contract and something to be respected. Today, we (more…)
Coach Kelly Yelling At Players – Is It Really So Bad?
Thursday, September 15th, 2011
Notre Dame University football coach Brian Kelly made news early in the season when cameras caught him yelling at his players in a rage during a game. Looking at the exchange from a workplace communication perspective it is easy to see that the University’s employee, Coach Kelly, should not be yelling at students – regardless of the fact that they are football players. However, it seems that since a game is at stake, many – including the university (more…)
Proactive Response To Conflict In the Workplace
Tuesday, September 13th, 2011
Conflict in the workplace is inevitable. At one point or another you will have conflict with a customer or coworker. Sometimes, the conflict may be a simple misunderstanding or difference of opinion. Other times the conflict may be based upon a mistake or serious errors made by one or both parties. Any time a conflict seems to be rearing up, the best way to solve it is to be proactive, meeting the conflict head on and doing your best to resolve it. (more…)
Workplace Conflict Whitepapers
Monday, September 12th, 2011
Communication Tip: We Don’t Experience Things the Same Way
Friday, September 9th, 2011
It might seem obvious to say, but people are all different. Those differences make the world diverse and interesting, but they can sometimes make communications challenging, awkward or ineffective. Different people have different pre-conceived ideas about various topics, different methods of communications, different cultural upbringing which can impact how they view things and different experiences which shape the lens (more…)
Did You Just Say What I Think You Said?
Friday, August 5th, 2011
Effective workplace communication requires that whenever you are talking or writing with someone each of you correctly interprets what the other is saying. Too often people come into a conversation with their own preconceived ideas and perhaps their own thoughts about what the other person is going to say. Also, too often we spend more time considering what we are going to say next than we spend actually paying attention to (more…)
Good Communications: Important Workplace Tool
Wednesday, August 3rd, 2011
No matter what level of position you hold in your workplace, at some point you will be called upon to communicate with a wide variety of people within your organization. Some of these people will be at levels higher than you (supervisors or others in supervisory positions, even if not directly over you), others on a similar level to you (peers and colleagues in your own department and other areas of the company), and some of those (more…)
