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Despite the considerable effort employers place on promoting teamwork, most workplace teams do not work as planned.
They are not as efficient or effective as expected. There is poor communication and ongoing conflict amongst team members. It may surprise some to learn that the reason behind this has more to do with the design and implementation of the workplace team than the team members themselves.
Leading workplace team (more…)
In every level of business today, and in every type of business from computers and cubicle land to the front lines of a manufacturing facility, we communicate with a variety of people every day. To get our jobs done effectively we work with supervisors and leadership, employees we supervise, peers, customers and suppliers. In all of these situations you should strive to be respectful and (more…)
When we first start a relationship, we tend to emphasize similarities. When a relationship is ending we tend to focus on the differences. This may seem an obvious statement, but as a couple goes through the divorce process it is important to remember that you tend to see the other person through a filter of negativity that emphasizes the disparities.
Being involved in a relationship involving conflict is difficult. It doesn’t matter whether it is a personal or workplace relationship – it is never pleasant. In these relationships, even the most casual interactions can trigger a stress reaction.
For couples going through a divorce or parents who are raising their children in two homes have no choice but to continue to interact (more…)
You have probably heard older generations talk about how personal ethics seemed stronger “back in the day,” hearing phrases like, “A man’s handshake was his word” or “The deal was made on a handshake.” Certainly it seems that in our not so distant past a person’s word was a contract and something to be respected. Today, we (more…)
Notre Dame University football coach Brian Kelly made news early in the season when cameras caught him yelling at his players in a rage during a game. Looking at the exchange from a workplace communication perspective it is easy to see that the University’s employee, Coach Kelly, should not be yelling at students – regardless of the fact that they are football players. However, it seems that since a game is at stake, many – including the university (more…)
Conflict in the workplace is inevitable. At one point or another you will have conflict with a customer or coworker. Sometimes, the conflict may be a simple misunderstanding or difference of opinion. Other times the conflict may be based upon a mistake or serious errors made by one or both parties. Any time a conflict seems to be rearing up, the best way to solve it is to be proactive, meeting the conflict head on and doing your best to resolve it. (more…)
It might seem obvious to say, but people are all different. Those differences make the world diverse and interesting, but they can sometimes make communications challenging, awkward or ineffective. Different people have different pre-conceived ideas about various topics, different methods of communications, different cultural upbringing which can impact how they view things and different experiences which shape the lens (more…)
Effective workplace communication requires that whenever you are talking or writing with someone, each of you correctly interprets what the other is saying. Sounds simple, doesn’t it?
However, people come into a conversation with their own preconceived ideas and perhaps even their own thoughts about what the other person is going to say. (more…)
