WORKPLACE CONFLICT

Workplace Conflict is expensive, and costs US employers well over a billion dollars every year.

In fact it is the single most preventable loss of revenue for businesses.

The actual cost of conflict is seldom fully recognized. Many assume the costs come from the high fees and settlements generated through harassment and wrongful termination lawsuits. Although some costs come through litigation, the vast majority of revenue is lost without attracting much notice. The losses are the direct result of increased absenteeism, decreased productivity, diverted resources, employee turnover, decreased employee engagement, and increased stress-related health costs. Ongoing conflict significantly reduces an employee’s commitment to an organization as whole and is reported as a contributing factor in the majority of employee/employer separations.

We provide a host of employer sponsored conflict resolution services, including our Employee Mediation Benefit and Employee Training programs.

Conflict is inherent in every workplace – and not all of it negative. In fact it is often seen as positive change agent, allowing increased workplace productivity and growth.

However, there are often times when workplace conflict is problematic, negatively impacting employee productivity at the least – and personal safety at the most.

Unfortunately all too often, management’s response to problematic workplace conflict in is limited, and too many employers lack a comprehensive dispute resolution policy and program, which should include a workplace mediation component.

Workplace conflict is not something that should be ignored.

Although the hope may be that the issue goes away on its own, conflicts in the workplace left unaddressed tend to fester and become more problematic and pervasive. Unfortunately, employers and management may not have the tools or ability to effectively intervene in the workplace dispute.

Workplace mediation is an optimal means of resolving these issues and preventing escalation. An experienced mediator will facilitate a resolution to the dispute where all parties are in agreement.

Our commitment at CFR is Peaceful • Positive • Resolution by assisting all parties through the dispute resolution process – preventing the additional stress, cost, and dis-empowerment that so often comes with ongoing conflict.

• We are 100% neutral – CFR is not affiliated with the employer or parties to the dispute
• We do not provide legal counsel or advocacy
• We support the equality of all participants in the mediation
• Workplace mediation is voluntary
• Efficient – most conflicts are resolved in a single session
• Affordable – Resolution occurs without the cost of litigation or lost productivity

The workplace conflicts that can be effectively addressed through mediation include:

• Interpersonal conflicts among employees
• Disputes with supervisors or management
• ADA Compliance issues
• Employee Grievances
• Termination
• Workplace Bullying
• Sexual Harassment Complaints
• Hostile Workplace Issues
• Discrimination Complaints

_____________________________
Additional articles of interest:

• Defining Workplace Conflict
• Team Building: Reducing Conflict In the Workplace
• When Is Mediation Appropriate
• You Don’t Have to Live with Workplace Woes
• Employee Grievance Procedures
• Workplace Violence
• Responding to Presenteeism
• Mediating Conflict in Business Partnerships
• Workplace Conflict Is Expensive

Our Offices

 

Workplace
Business Conflict Blog

Workplace Whitepaper Downloads