When an organization is aware that workplace conflict appears to be eroding productivity and engagement, but is unsure of the scope of the issue, a workplace assessment is called for.
At times an organization has responded to a clearly identified problem only to uncover additional discontent. Sometimes employers simply find themselves overseeing an environment that is defined as “toxic” by staff, but the cause, and resulting course of action, is unclear.
In these cases a workplace conflict assessment can be a productive means of getting the answers needed. The findings and recommendations of the workplace assessment can be used by the employer to clearly respond to the personnel, management, and other workplace issues that are identified by the impacted employees.
Why A Workplace Assessment?
In these situation, employees in are typically suspicious of one another and management, so efforts by the employer to fully understand the scope of the conflict issues is compromised.
A workplace assessment brings in a neutral third party, whose only agenda is to clarify the existing issues and make clear recommendations as to how the employer can effectively respond to the overall conflict within the organization.
A workplace assessment brings an experienced neutral party onsite to survey the workplace environment, conduct targeted confidential interviews with relevant staff, and create a report of the findings.
This report includes recommendations to guide administration to reduce conflict, address deficiencies, improve employee engagement, and enhance the general workplace environment.
Please contact us for more information about our workplace conflict assessments and to find out how CFR can assist your organization in mitigating the harmful impact of hidden conflict.