Posts Tagged ‘damages’

Begging for Oil Spill Resolution

Wednesday, September 15th, 2010

BP Oil Spill ClaimsAlthough the oil spill has been contained, the effects continue for the Gulf Coast residents. Kenneth Feinberg was appointed weeks ago to mediate the claims process, however issues are far from resolved. CBS News reports:

When Feinberg took over the claims process three weeks ago he promised checks to individuals in 48 hours, businesses in seven days.

Before Feinberg took over, BP paid out $395 million. In the past three weeks, Feinberg has paid $185 million. Of the 60,000 claims before him, half are still being processed despite his promises of a quick resolution. Only 16,000 have been paid. Fourteen-thousand have insufficient paperwork to back them up.

Although Feinberg was appointed as the “mediator” to resolve claims related to the BP oil spill and administer the $20 billion fund set up by BP to cover losses, his role appears to much more that of “claims adjuster” as opposed to a mediator.

Mediation is neutral, voluntary, confidential, and transparent. A mediator must be chosen by the participants if mediation is to be successful – otherwise mediation does not occur.

Claims adjusters are not mediators. Although Feinberg is not an employee of BP, he has been charged with determining how and when the $20 billion is settled among those who experienced a loss as a result of the oil spill; his role seems far more aligned with a claims adjuster than with a mediator.

A comprehensive mediation program allows for the claimants and the BP adjusters to meet with a mutually chosen mediator who can facilitate a resolution to the claim that makes sense to both sides.

Additional Information:

Gulf Oil Disaster: How are you?

Friday, July 16th, 2010

It has been nearly three months since day one of the environmentally tragic oil disaster in the Gulf of Mexico.  News has just arrived that for the first time since the explosion of the Deepwater Horizon drilling rig back in April, the cap placed by BP engineers has successfully stemmed the flow of oil into the Gulf.  While this is not a permanent fix, this gives us all (Gulf residents in particular) hope that the relief wells set to be complete in August will hold and be able to contain this unyielding and unprecedented flow of crude into the Gulf.  Just as the oil continues to flow, the individuals directly affected by the disaster continue to suffer damages.  These individuals must be careful with their choice of remedy for their damages and make an informed decision on how they wish to pursue recovery.

CNN Money reports that Gulf residents are feeling sidled by the fact that “good or bad, BP is the only game in town”.  While Gulf fishers have been having a relatively simpler task of demonstrating their losses, other local businesses like restaurants or fishing charters are having a tough time concretely demonstrating losses like decreases in foot traffic or lower numbers of reservations are caused by the oil spill.  These small business that are looking at the reality of losing future income from individuals, such as returning tourists.  These damages can’t be factored into BP’s hard documentation based claims assessing machine.  Businesses that are in this position can make sure their claims are fairly evaluated by opting to pursue their losses through mediation.  Resolving your claim in front of a CFR Certified Mediator will circumvent your claim getting sidelined as it will require the parties to come together to reach a solution that is agreeable and fair to all parties.

Kenneth Feinberg, the former chair of the 9/11 Victim’s Fund, has been chosen to act as the BP claim czar.  In a recent interview he discussed the limitations he foresees being placed on loss claims.  Most specifically, Feinberg is critical of “public perception” losses.  He cites, for example, a loss to a beach-front resort that does not have tangible oil damage on their shore, but suffers a decrease in business as tourists are wary of the Gulf shores.  These losses, Feinberg degrees, are not going to be compensable.  Only the personal attention your claim with get by mediating with CFR Medication will guarantee your loss is evaluated with the personal attention it deserves.  With CFR Mediation, you can make sure the outcome is one you agree to.

Additionally, Feinberg has indicated that under his charge, the BP fund will not be interested in any “halfway measures”.  This approach forces claimants to make a gamble though, in that claims for losses already incurred will not be paid unless the victim consents to accept an estimate of their future damages and releases BP from all future claims.   This is potentially dangerous to go at alone as you risk substantially undervaluing your claim; opting to mediate with CFR Mediation will ensure neutrality and fairness in evaluating your claim.

It is no secret that BP has an incredibly high volume of claims to evaluate.  CNN Money detailed BP’s early procedure of distributing initial payments to claimants based on estimates supported by minimal documentation.  Most of these payments were uniform.  But, now that BP has become stricter with their claim analysis, more than 45,000 claims have been sidelined awaiting “more documentation”.  By submitting your claim through CFR Mediation you can make sure your claim is individually and honestly evaluated by BP.

Mediating Oil Spill Claims

Tuesday, June 15th, 2010

It seems that everywhere you turn – even official sources like our president Barack Obama, BP CEO Tony Hayward, or US Coast Guard Admiral Thad Allen – everyone it talking about the “independent mediator” that BP is “hiring” or in their own words “appointing” to address claims not resolved satisfactorily by BP Oil Spill Claims Process.

Unfortunately if this is occurring it seems far less than transparent.  Which causes our original concerns to come to mind:

Although mediation can, without a doubt, be helpful in the resolution of claims related to damages from the oil spill, it is imperative that the tenants of mediation be upheld.

  • Mediator Neutrality – By appointing the “independent mediator”, is not BP exerting primary and initial influence on the mediator?  Parties in conflict who choose mediation ideally have equal say in who is the mediation provider.  This is one of the basic means of ensuring that the mediator is truly a neutral participant.
  • Power Equity – It is hard to imagine a fisherman, small restaurateur, the widow of a rig-worker, beach-front property owner, or even coastal town government having equal power in a dispute with the multi-national and heavily moneyed BP.  Most losses attributed to the spill, while huge to the claimant, are dwarfed by the annual profits of BP (which BP reported to shareholders as $16.5 billion in 2009).  For mediation to be successful, this inherent inequity must be addressed in the design of the BP mediation program.
  • Voluntary – Participation in mediation is voluntary.  Generally anything that can be litigated can be mediated – resulting in a resolution that is more satisfactory to both parties.  However, BP is in a position of addressing thousands of claims from people who have experienced a loss or hurt from what they see as a result of decisions or actions of BP.  It is likely that claimants will see themselves as “victims” of BP.  Filing a claim and seeking a settlement through mediation as opposed to traditional litigation may not be the claimants first choice.  Participants may find themselves in mediation without fully engaging in the process and/or voluntarily participating.

Although these are significant obstacles to mediation, BP can create a “Mediation Program” to address the damage claims resulting from the oil spill that results in claims being resolved in a “win-win” manner while still assuring BP’s continued viability in the field and the region.

Mediation Engaged to Respond to BP Oil Spill

Monday, June 14th, 2010

Oil Spill MediationLate in May, while hope remained that the “Top Kill” effort to stem the leak was working, BP announced that it would be appointing a mediator to facilitate claim resolution.

BP announced that it will appoint an Independent Mediator to review and assist in the claims process for the spill associated with the exploratory well that was being drilled by the Transocean Deepwater Horizon in Mississippi Canyon, Block 252.

Although mediation can, without a doubt, be helpful in the resolution of claims related to damages from the oil spill, it is imperative that the tenants of mediation be upheld.

  • Mediator Neutrality – By appointing the “independent mediator”, is not BP exerting primary and initial influence on the mediator? Parties in conflict who choose mediation ideally have equal say in who is the mediation provider. This is one of the basic means of ensuring that the mediator is truly a neutral participant.
  • Power Equity – It is hard to imagine a fisherman, small restaurateur, the widow of a rig-worker, beach-front property owner, or even coastal town government having equal power in a dispute with the multi-national and heavily moneyed BP. Most losses attributed to the spill, while huge to the claimant, are dwarfed by the annual profits of BP (which BP reported to shareholders as $16.5 billion in 2009). For mediation to be successful, this inherent inequity must be addressed in the design of the BP mediation program.
  • Voluntary – Participation in mediation is voluntary. Generally anything that can be litigated can be mediated – resulting in a resolution that is more satisfactory to both parties. However, BP is in a position of addressing thousands of claims from people who have experienced a loss or hurt from what they see as a result of decisions or actions of BP. It is likely that claimants will see themselves as “victims” of BP. Filing a claim and seeking a settlement through mediation as opposed to traditional litigation may not be the claimants first choice. Participants may find themselves in mediation without fully engaging in the process and/or voluntarily participating.

Although these are significant obstacles to mediation, BP can create a “Mediation Program” to address the damage claims resulting from the oil spill that results in claims being resolved in a “win-win” manner while still assuring BP’s continued viability in the field and the region.

Alabama Gov: Are Claims Being Filed with BP?

Monday, June 14th, 2010

It would not be surprising to learn that Gulf residents and business owners may be hesitant to file a claim with BP for oil spill losses.  Perhaps there is a sense of futility -  perhaps there is confusion as to how to file claims.

As of June 8,  Alabama governor Bob Riley has called in the National Guard and staff from the Alabama Emergency Management Agency to assist Alabama residents in filing claims related to losses due to the BP oil spill.  They will operate in teams throughout  Alabama coastal areas to assist residents and business owners.

BP has made information related to filing a claim available online – www.deepwaterhorizonresponse.com.  BP has continued to state that they will review all claims and make a determination within 48 hours of receipt.  All claims found to be valid will be paid within that same 48 hour window.

Additional story at WKRG

Alabama Gov: Are Claims Being Filed with BP?

Wednesday, June 9th, 2010

It would not be surprising to learn that Gulf residents and business owners may be hesitant to file a claim with BP for oil spill losses.  Perhaps there is a sense of futility -  perhaps there is confusion as to how to file claims.

As of June 8,  Alabama governor Bob Riley has called in the National Guard and staff from the Alabama Emergency Management Agency to assist Alabama residents in filing claims related to losses due to the BP oil spill.  They will operate in teams throughout  Alabama coastal areas to assist residents and business owners.

BP has made information related to filing a claim available online – www.deepwaterhorizonresponse.com.  BP has continued to state that they will review all claims and make a determination within 48 hours of receipt.  All claims found to be valid will be paid within that same 48 hour window.

Additional story at WKRG

BP Oil Spill Mediation…No News?

Tuesday, June 1st, 2010

BP Oil Spill ClaimsAlthough BP spoke of “appointing” a neutral mediator a week ago – there seems to no further mention of the planned mediation, much less how the plan will address the potential pitfalls to mediator involvement as designed by BP.  Regardless of the appointee, it is paramount that the designated mediator be just that – a mediator, not an appeals levels claims adjuster.

For true mediation to occur the mediator must be a neutral person who is chosen by the parties – both parties.  BP must create a program that supports this position not in name, but also program design.  A mediator that works for one claimant, may not be the best mediator for another.

In addition, a person with a claim against BP is going to be hard pressed to experience any interaction with BP claims adjusters as one of equal power in the resolution. Mediation does not permit this power inequity.  Mediation, even between individuals and BP, should be a focused conversation that addresses a plan for complete restitution – a plan that is deemed reasonable to both sides of the claim.

CFR is available to mediate claims against BP for damages related to the Gulf of Mexico Oil Spill, our focus remains on the promotion of efficient, effective, and fair resolution of issues.

See Also: Mediation Engaged to Respond to BP Oil Spill