Posts Tagged ‘Conflict Resolution’

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Workplace Services: Introductory Articles

Friday, February 8th, 2013

WORKPLACE SERVICESCFR Mediation provides targeted conflict management tools to employers. Every aspect of our conflict management toolkit is designed to assist individuals respond more effectively regardless of the nature of the conflict.

Our conflict management services are tailored to address the specific issues experienced by those involved in the program, ensuring a meaningful and applicable experience for both employees and employers. We focus on practical tools and skills that can be immediately implemented in everyday situations.

The negative effect of employee conflict need not be an inevitable cost of doing business.

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Kennedy vs. Hospital Policy – Nurses Hurt

Monday, December 10th, 2012

Workplace ServicesIt was just a little less than a year ago that Douglas Kennedy, son of Sen. Robert F. Kennedy, tried to take his newborn son off the maternity ward and outside for some fresh air.

This presented a problem as the baby had not been discharged from the hospital. At two-days old he was still a patient in the maternity ward. Like most hospital maternity wards, (more…)

Staff Nurses and Workplace Conflict

Saturday, March 31st, 2012

CFR Workplace ServicesEveryone has to deal with conflict: both in the workplace and personal lives. Nurses are no exception.

Nurses, however, are unique in the directions that potential conflict comes from: managers, nursing colleagues, doctors, ancillary staff, as well as patients and their families. In other words for the nurse, workplace conflict is not just a hazard from colleagues and other medical (more…)

Wisconsin Supreme Court & Workplace Conflict

Wednesday, March 28th, 2012

Prosser vs. BradleyLast year we wrote about the workplace conflict that is experienced among the justices in the Wisconsin Supreme Court.

Resolving the conflict continues to be an issue, as the Supreme Court of Wisconsin, as a workplace, lacks a means to address the issue proactively. Specifically, the court resolution process is based, (more…)

The Cost of Workplace Conflict

Friday, January 6th, 2012

Workplace Conflict ReportIt is an expensive truth is that conflict is present in every workplace. It is the single most preventable cause of lost revenue, costing US employers well over a billion dollars every year.

Even simple conflicts involving single employees can easily expand throughout entire teams or units. The resulting environment can profoundly impact (more…)

Mediation Neutrality & Equality: Threats

Monday, December 19th, 2011

CFR Mediator NeutralityA central tenet of mediation is the neutrality of the process. Further, all parties in the dispute are considered equal – no participant in the process has more weight in the decision making process than the other.

Just as mediator neutrality must be protected, ensuring that even potential issues that could threaten a participant’s perception of neutrality and equality must be considered (more…)

Getting Started: CFR Mediation Services

Thursday, October 6th, 2011

Contact UsWe provide mediation services for most any dispute with offices and mediators throughout the US. If you are interested in finding out if CFR can facilitate an efficient and effective resolution to your conflict or dispute contact us.

If mediation is going to be successful it is important that everyone first agree to participate and then agree on the provider. (more…)

Avoid Off-Handed Apologies: They Increase Conflict

Wednesday, September 21st, 2011

Workplace CommunicationYou have probably heard older generations talk about how personal ethics seemed stronger “back in the day,” hearing phrases like, “A man’s handshake was his word” or “The deal was made on a handshake.” Certainly it seems that in our not so distant past a person’s word was a contract and something to be respected. Today, we (more…)

Sometimes No Response Is the Best Response

Wednesday, September 14th, 2011

Workplace ConflictEffective communications usually means saying what you mean and meaning what you say. It is important in almost all situations to be clear, specific and concise. Usually, silence is not the best answer as by not saying anything leaves it up to your audience to interpret your meaning, which can take your power away. However, sometimes not responding is powerful and in fact, is the only appropriate reaction to certain situations. Usually, though, even (more…)

Proactive Response To Conflict In the Workplace

Tuesday, September 13th, 2011

Workplace ConflictConflict in the workplace is inevitable. At one point or another you will have conflict with a customer or coworker. Sometimes, the conflict may be a simple misunderstanding or difference of opinion. Other times the conflict may be based upon a mistake or serious errors made by one or both parties. Any time a conflict seems to be rearing up, the best way to solve it is to be proactive, meeting the conflict head on and doing your best to resolve it. (more…)

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