Responding to Presenteeism

November 7th, 2008 - Erin Johnston, MSW, LCSW

Conflicted OfficeworkerPresenteeism is a term used to refer to the loss in productivity resulting from employees showing up to work despite illness that makes them unable to perform to their employer’s expectations.

Human resource professionals have primarily referenced employee illness as a cause of presenteeism, however it seems that emotional distress and preoccupation with work & personal life stress could be a significant contributor as well.

Employers have become increasingly aware of the negative affect personal problems can have on employee functioning and many have responded by implementing employee assistance programs (EAPs) – which, to a degree, mitigate some of the impact on presenteeism.

Existing EAPs are limited in their scope however. Mediation is a means of intervention that can resolve the personal problem, allowing employees to focus on their jobs not their personal lives.

Find out more about CFR’s Employee Mediation Benefit.

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