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Many employers and managers are aware that their teams are experiencing problematic levels of conflict – but are at a loss as to how effectively address the issue. Often the answer reached is to address the issue using existing resources.
Below are three examples. All three workplaces experienced the same issue: conflict and poor communication (more…)
Everyone has to deal with conflict: both in the workplace and personal lives. Nurses are no exception.
Nurses, however, are unique in the directions that potential conflict comes from: managers, nursing colleagues, doctors, ancillary staff, as well as patients and their families. In other words for the nurse, workplace conflict is not just a hazard from colleagues and other medical (more…)
It is an expensive truth is that conflict is present in every workplace. It is the single most preventable cause of lost revenue, costing US employers well over a billion dollars every year.
Even simple conflicts involving single employees can easily expand throughout entire teams or units. The resulting environment can profoundly impact (more…)
An effective component of creating productive workplace teams is to provide employee team building programs that focus on improving conflict management and communication skills.
There are a variety of team building programs that are available, each with varying degrees of effectiveness. (more…)
Often, when I am speaking to business owners or managers, there is a disconnect between our definitions of workplace conflict.
Too often for conflict to be recognized by business owners or managers, it has to have escalated to a point where it is too disruptive to miss. Oftentimes this means that some sort of management intervention is required to prevent clear productivity problems, work-stoppage, or even litigation. (more…)
An interesting survey has been published by administrative staffing agency OfficeTeam.
OfficeTeam surveyed 441 adult workers employed in an office environment. They were asked one question: “Have you ever worked for an unreasonable boss?” Almost half (46%) responded yes.
Although the majority (more…)
As businesses of all sizes strive to cut costs, many overlook the greatest preventable cost of all: workplace conflict. Businesses can positively impact general productivity and revenues, by addressing workplace conflict judiciously.
Conflict in the workplace is inevitable. Often it is not uniformly defined or recognized by employers, and may even be mistaken (more…)
Earlier this month, Carl Sorabella was laid off by his employer of 14 years. Their rationale was “workforce modifications”, although for Carl Sorbella and his wife Kathy the timing could not be worse or more suspicious.
Kathy, 44 years old, was recently diagnosed with terminal lung cancer. Carl, her husband of 23 years asked his employer for some time off (more…)
On June 1, a complaint alleging workplace sexual harassment was filed in the Chicago office of the federal Equal Opportunity Employment Commission (EEOC) against the Tilted Kilt bar and restaurant.
The complaint, filed on behalf of 10 current and former waitresses, alleges that a manager at the downtown Chicago location has engaged in inappropriate and sexually harassing behavior repeatedly since the restaurant opened in 2009. Specifically the complaint alleges: a manager made sexually explicit comments (more…)
